Privacy Policy

Privacy Policy

Last updated: June 20, 2026

1. Who We Are

VERIDIA (“VERIDIA,” “we,” “us,” or “our”) operates the website:https://veridia-org.com

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

2. Information We Collect

Depending on how you interact with VERIDIA, we may collect:

• Contact information, including your name, email address, telephone number, billing address, and shipping address.
• Order information, including products purchased, order value, discounts, shipping method, and order history.
• Account information, including your username, password credentials, saved addresses, wishlist, and account preferences.
• Payment-related information, including payment method, payment status, billing details, and transaction references.
• Communications you send through contact forms, customer support emails, return requests, or other correspondence.
• Product review information, including your display name, review content, rating, IP address, and browser information.
• Technical information, including IP address, browser type, device type, operating system, referring pages, and website activity.
• Cookie information, shopping-cart contents, login status, language choices, and consent preferences.
• Marketing preferences, including whether you have chosen to receive promotional emails.

Our website does not normally store your complete payment-card number or security code. Payment information is submitted securely to the payment provider available during checkout.

3. How We Collect Information

We collect personal information:

• Directly from you when you place an order, create an account, submit a form, leave a review, or contact us.
• Automatically through cookies, server logs, and similar technologies.
• From service providers involved in payments, fraud prevention, shipping, website hosting, analytics, and order fulfillment.

1. How We Use Your Information

We may use personal information to:

• Process, confirm, ship, and deliver orders.
• Manage payments, refunds, returns, and exchanges.
• Create and maintain customer accounts and wishlists.
• Communicate about orders, deliveries, products, and customer-service requests.
• Detect fraud, misuse, security threats, and unauthorized activity.
• Improve website performance, product presentation, and customer experience.
• Maintain business, tax, accounting, and transaction records.
• Send marketing communications when you have consented or where otherwise permitted by law.
• Comply with legal obligations and protect our legal rights.

Where applicable, we process personal information on the basis of performing a contract, complying with legal obligations, pursuing legitimate business interests, or obtaining your consent.

5. Payments

Payments are processed by the payment providers displayed during checkout.

To process or support a transaction, we may share information such as your name, billing details, email address, purchase total, currency, and transaction information with the selected payment provider.

VERIDIA does not normally receive or store your complete card number or card security code.

6. Shipping and Order Fulfillment

We share information necessary to deliver your order with shipping carriers, fulfillment partners, and related service providers.

This information may include:

• Your name
• Shipping address
• Telephone number
• Email address
• Order number
• Parcel contents, value, and customs information

For international orders, certain information may also be provided to customs authorities and cross-border delivery partners.

7. Accounts, Reviews, and Comments

If you create an account, we store the information provided in your profile and order history. You may review or update much of this information through My Account.

When you leave a product review or comment, we may collect the information entered in the form together with your IP address and browser user-agent information to help prevent spam and abuse.

If Gravatar is enabled, an anonymized value created from your email address may be provided to Gravatar to determine whether you use that service. After approval, your profile image may appear publicly beside your review. Gravatar is operated under Automattic’s privacy policy.

8. Contact Forms and Customer Support

When you contact us through a form or email, we collect the information you provide, such as your name, email address, order number, message, and any attachments.

We use this information to respond to your request, provide customer support, investigate order issues, and maintain appropriate business records.

Please do not send sensitive payment-card information through contact forms or email.

9. Cookies and Similar Technologies

VERIDIA uses cookies and similar technologies to operate and improve the website.

These may include:

• Essential cookies required for the shopping cart, checkout, account login, security, and website operation.
• Preference cookies that remember choices such as language, region, or display preferences.
• Analytics cookies that help us understand website traffic and performance.
• Marketing cookies used to measure campaigns or provide relevant advertising, where enabled.

Essential cookies may be placed because they are necessary for the website to function. Where required, non-essential cookies are used only after you provide consent.

You can manage available choices through our cookie-consent controls and your browser settings. Blocking essential cookies may prevent the cart, account, or checkout from functioning correctly.

10. Embedded Content and Third-Party Links

Pages may contain embedded content or links from other websites, including videos, social media, payment services, or other external resources.

These third parties may collect data, use cookies, and monitor interactions according to their own privacy policies. VERIDIA is not responsible for the privacy practices of third-party websites.

11. How We Share Information

We may disclose personal information to:

• Website hosting and technical-service providers.
• WordPress and WooCommerce-related service providers.
• Payment processors and fraud-prevention providers.
• Shipping carriers and fulfillment partners.
• Email, customer-support, form, and communication providers.
• Analytics and advertising providers, where enabled and permitted.
• Professional advisers, including accountants, lawyers, and insurers.
• Government authorities when required by law.
• A buyer or successor in connection with a merger, sale, restructuring, or transfer of the business.

Service providers may use personal information only as needed to perform services for us and subject to their applicable contractual and legal obligations.

12. Sale or Sharing of Personal Information

VERIDIA does not sell personal information for monetary payment.

Some analytics or advertising technologies may be considered “sharing” under certain privacy laws when enabled. Where applicable, you may manage these technologies through our cookie controls or contact us to exercise an available opt-out right.

13. How Long We Retain Information

We retain personal information only for as long as reasonably necessary to:

• Complete orders and provide customer service.
• Maintain account and transaction records.
• Process returns, refunds, disputes, and warranty matters.
• Meet tax, accounting, legal, and regulatory requirements.
• Prevent fraud and protect website security.
• Establish, exercise, or defend legal claims.

Account information may be retained until the account is closed, subject to records we must preserve. Marketing information is retained until you unsubscribe or withdraw consent. Backup copies may remain for a limited period before being securely overwritten.

14. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic-storage system is completely secure, and we cannot guarantee absolute security.

Customers are responsible for protecting their account passwords and notifying us of suspected unauthorized account activity.

15. International Data Transfers

VERIDIA and its service providers may process information in countries other than the country where you live.

Where required, we use appropriate measures designed to protect personal information during international transfers. Privacy and data-protection laws may differ between countries.

16. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of eligible personal information.
• Restrict or object to certain processing.
• Receive certain information in a portable format.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.
• Lodge a complaint with an appropriate data-protection authority.

California residents may also have applicable rights to know, delete, correct, opt out of certain sale or sharing, and receive equal service when exercising privacy rights.

These rights are subject to legal exceptions. We may need to verify your identity before completing a request.

To submit a privacy request, contact:

[[email protected]]

17. Marketing Communications

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in an email or contacting us.

Unsubscribing from marketing does not prevent us from sending essential messages about orders, payments, account security, returns, or customer-service requests.

18. Children’s Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16.

If you believe a child has provided personal information to us, contact [PRIVACY EMAIL] so we can review and delete it where appropriate.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, services, technology, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date.

20. Contact Us

For privacy questions or requests, contact:

VERIDIA
Website: https://veridia-org.com
Email: [[email protected]]
Mailing address: [[email protected]]